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Read a few issues:

The Credibility Gap

That’s the thing about cultural disconnect: when internal culture doesn’t reflect external brand promises, it always shows up eventually. And when it does, it costs more than just an unhappy customer....more

Your Decision, Their Consequences

Years ago, I was running the community at Trends by The Hustle. After HubSpot acquired it, things never felt quite right. While they’re a brilliant company, they didn’t know what to do with Trends. Direction was unclear...more

The Science of Gamification: Building Engagement Through Strategic User Experience Design

Today we're diving into gamification strategies that actually work - not the superficial bells and whistles, but the psychology-backed approaches that create meaningful user experiences and build retention...more

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